Refund policy

We hope you are happy with your new purchase from Valhalla Lift Wear, however if you do need to return your item/s, it needs to be returned within 14 days of you receiving your order. 

We will refund/exchange if the below terms and conditions are met;
The returned items must be returned in original packaging with no visible signs of wear or use. We will not offer any returns on items that have been worn, used or washed in any way. 

If you are returning an item due to change of mind or size, we will cover the shipping costs for you if you are located in Australia.
Otherwise if you are located outside of Australia you will incur the cost of sending the item/s back to us and it is recommended you use one that has tracking.  

If you are unsure of what size you will be, contact us so we are able to help you make an informed decision before purchasing. 

If the item is deemed faulty Valhalla Lift Wear with cover the shipping replacement costs of the faulty item. 

Please allow 5 business days for Valhalla Lift Wear to process your return once it has been received by us before a refund/exchange is issued. 

Please email us at support@valhallaliftwear.com to request a return/exchange and the reason for returning and we will respond back to you with 2 business days to process your request. 

If the item you receive is faulty please email us at support@valhallaliftwear.com and we will respond back to you with 2 business days to process your request. 

A faulty item is one that is damaged upon arrival. 
General wear and tear from wearing or from misuse of washing care instructions is not considered a fault in the garment and won't be able to be considered faulty and cannot be returned.